richard_wild_photo.jpg
Technical newsdesk: December 2024
I could not find the original ‘road map’ online but I do have my own copy from the launch.
Joint CIOT/ICAEW HMRC service level project
HMRC customer service levels have been a longstanding and continued concern for our members.
Technical newsdesk: November 2024
As its name suggests, HMRC’s OTM activities typically involve contacting large numbers – sometimes thousands – of taxpay...
Most popular reads
Latest briefings
CIOT and LITRG Autumn Budget 2024 representations
CIOT representation on repayment interest and commercial restitutionThere is an imbalance and unfairness in repayment an...
Technical newsdesk: September 2024
On 29 July, the government published for consultation draft legislation on the abolition of the furnished holiday lettin...
Public Accounts Committee inquiry into HMRC customer service
On 22 March, the Public Accounts Committee (PAC) opened an inquiry into HMRC’s customer service.
Technical Newsdesk: July 2024
Reviewing the updated VAT notices on GOV.UK reveals that on 31 May 2024, these Notices extended HMRC’s expected respons...
Technical Newsdesk: June 2024
The announcement on 19 March of severe restrictions to HMRC’s telephone lines hit the headlines and received significant...
Technical Newsdesk: May 2024
In my early years at the CIOT, when describing to people what we do, I would say that we try to make the tax system bett...
Technical Newsdesk: April 2024
Late in February, along with the ICAEW, we spoke to nearly 800 HMRC staff about Professional Conduct in Relation to Taxa...